Privacy Statement

  1. When you purchase something from The Heart Shack, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.  We do not carry out email marketing, so your data will only be used to process orders and ship them to you.
  2. When you provide us with personal information to complete an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
  3. If after you purchase from us, you change your mind, you may withdraw your consent for us to hold your data at anytime by emailing us at or in writing to 81 Bristol Road Lower, Weston-super-mare BS23 2TS
  4. We will never share your personal details with other person or company, and will not use them for email advertising.  However, we may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
  5. We will not transfer your data to third parties or other countries.
  6. Your personal data will be held until you chose to delete your data or your account.
  7. We will not carry out any automated decision making or profiling with your personal data.
  8. If you choose to pay through Paypal, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
  9. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
  10. We use cookies for session management and shop functionality only
  11. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
  12. We reserve the right to modify this privacy policy at any time, so please review it frequently.
  13. If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at by email, or by post to Privacy Compliance Officer, 81 Bristol Road Lower, Weston-super-mare BS23 2TS